Multi-Role SaaS Platform for Field Team & Task Operations
TMS OPERATIONAL SOLUTIONS
TMS Enterprise managed field teams across multiple geographic zones using paper logs and fragmented instant messaging groups, causing delayed task updates and zero real-time accountability.
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Before & After Comparison
- Field employee progress tracked manually via calls and messaging apps
- No offline support when field workers operated in low-connectivity zones
- Managers lacked live status dashboards across regional teams
- Duplicate task assignments and missed SLA deadlines
- Dedicated web portal for managers and Flutter mobile app for field staff
- Full offline SQLite sync ensuring 100% uptime in remote areas
- Automated task dispatch, geo-tagging, and live SLA tracking
- Real-time executive dashboard for multi-tier role management
"TMS transformed our field team operations. Our site engineers can log work offline without losing data, and management sees progress in real time. Task completion speed jumped dramatically."
Objectives
Build a scalable multi-role platform with clear separation between web management and mobile execution, supporting offline work for field employees.
Strategy
Web app built in React and Node.js for managers; mobile app built with Flutter and SQLite for field staff working offline.
Execution
Shipped 17+ custom frontend modules, role-based access control, and built SQLite offline synchronization.
MEASURABLE OUTCOME
17+ custom pages shipped across one unified platform with 100% offline support for field staff.